Privacy Policy

1. Introduction

IntegroAI Consulting ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website integroai.tech or use our services.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

IntegroAI Consulting is the data controller responsible for your personal data. For any privacy-related inquiries, please contact us at info@integroai.tech.

3. Information We Collect

3.1 Information You Provide

When you use our contact form, we collect:

• Full name
• Email address
• Telephone number
• Company name
• Message content (your inquiry)

3.2 AI Readiness Assessment

When you complete our AI Readiness Assessment, we collect your name, email address, company, phone number if you give it, organisation size, industry, your answers and your score.

3.3 Free Guide Sign-Up

When you request our free guide, we collect your email address and name, your business name if you choose to give it, whether you would like a free call, and whether you would like occasional follow-up emails. We only send follow-up emails if you tick the box asking for them.

3.4 Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, device information, and pages visited. This data is collected to improve our website performance and user experience.

We use Google Analytics, loaded through Google Tag Manager, to understand how the website is used. Its cookies are set only if you accept them on the cookie banner. You can change your choice at any time using the "Cookie settings" link at the bottom of every page.

4. How We Use Your Information

We use your personal data for the following purposes:

• Responding to inquiries: To reply to your contact form submissions and provide the information or services you requested
• Service delivery: To provide AI consulting services if you become a client
• Communication: To send you relevant updates about our services (only with your consent)
• Website improvement: To analyse usage patterns and improve our website
• Legal compliance: To comply with applicable laws and regulations

5. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Consent: When you submit our contact form, you consent to us processing your data to respond to your inquiry
• Free guide: We send the guide because you asked for it. Follow-up emails are sent only with your consent, which you can withdraw at any time
• Legitimate interests: To improve our services and website functionality
• Contractual necessity: To fulfil our obligations when you engage our consulting services
• Legal obligations: To comply with applicable laws

6. Third-Party Services

We use the following third-party services:

• Formspree: Processes our website contact form and enquiries sent from the assessment. Their privacy policy is available at formspree.io/legal/privacy-policy
• EmailJS: Emails your assessment results to you. Their privacy policy is available at emailjs.com/legal/privacy-policy
• Make and Google Sheets: Your assessment details are passed through Make to a Google Sheet so we can follow up. Make's privacy notice is available at make.com/en/privacy-notice
• Google Forms and Google Sheets: Collect and store free guide sign-ups. Google's privacy policy is available at policies.google.com/privacy
• Calendly: For booking calls. Their privacy policy is available at calendly.com/privacy
• Google Analytics and Google Tag Manager: Help us understand how the website is used. Google's privacy policy is available at policies.google.com/privacy

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, typically no longer than 24 months after your last interaction with us. Contact form data is retained for the duration needed to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes. Assessment results and free guide sign-up details are kept for up to 24 months, or until you ask us to delete them.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at info@integroai.tech.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to secure data transmission.

10. International Transfers

Your data may be processed by third-party services located outside the European Economic Area (EEA). We ensure that any such transfers comply with GDPR requirements through appropriate safeguards such as Standard Contractual Clauses.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

IntegroAI Consulting
Email: info@integroai.tech

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.